Important update on January return, teaching and University services

We wrote to you this week to update you on changes to in-person teaching and the return to campus for the start of term.

We have had to make some very rapid changes in light of the continuing pandemic, so we are writing to you again to ensure there is clarity for all our students on the current situation.

For more information relating to COVID-19 please check our dedicated web pages. Please remember to respect Government regulations during this time and help protect yourself and the community around you.


Please do not return to campus until in-person teaching resumes for your course, you are required to do so for research purposes or you have specific personal circumstances.

For those students who are already on campus, our advice is to remain and ensure you are following Welsh Government guidelines. We will continue to support you through this time.

If you are an international student travelling from overseas and you have already booked your travel to the UK, you can still travel to the University under Welsh Government guidelines, if you wish to do so. If you have not yet made travel arrangements, we would advise you to delay your plans to arrive in the UK and to start your studies with us online from your home country.  When you make your travel plans, please check whether you are required to demonstrate a negative Covid test in order to enter the UK. From January 11th, all international passengers travelling to the UK will have to take a Covid test up to 72 hours before departure and test negative

If you are required to take part in in-person teaching before 15th February, your College will contact you to confirm this.

If you are a Postgraduate Research Student, you should continue your research from home where possible. If it is essential to access the campus for your research, the same process remains in Colleges for accessing labs and other on campus facilities.


We will deliver testing to students as you arrive and will continue to do so into February.

Lateral Flow Testing will initially be open from 11th -17th January for those students engaging in in on campus activity. Please ensure you book a test during this week if you are here. Further limited testing will be available during the week of 18th January.

We will be reviewing demand for testing every week and will increase slots as needed.

More information and booking links are on our web pages.

To book a test please go to:

Singleton Campus:
11th – 17th January Singleton 

18th – 24th January Singleton

Bay Campus:
11th – 17th January Bay

18th – 24th January Bay


To enable us to support you please let us know if you test positive for Covid-19 regardless of if you are in Swansea or elsewhere. You can email to let us know of a positive result.


The University is co mmitted to treating students with fairness and compassion and our arrangements will ensure that your academic progress and achievement are not disadvantaged by the continuing Covid 19 pandemic and current lockdowns across the UK. The University will support you to enable you to remain engaged with your studies and achieve the necessary credit to ensure that you may be awarded your degree or progress to your next level of study.  We are committed to maintaining the value of your Swansea degree and ensure that it continues to enjoy high national and international standing and meeting the standards expected by external regulatory bodies.

Assessments have already been adapted to ensure that they can be effectively taken either online, or through a different type of assessment than a formal written examination. The ‘Safety Net’ applied during the end of the 2019/20 academic year will apply to final year students so that if you are a final year undergraduate student in 2020/21, your previous year’s marks will be protected within the 2019-20 ‘Safety Net’ approach.  If you are a postgraduate taught master’s student, the arrangements for weighted classifications that were introduced in the summer will continue to apply in 2020/21:

The University in partnership with the Students’ Union will now be reviewing our existing arrangements around amendments we have made to our rules around student progression and achievement; extenuating circumstances policy including the safety net/no-detriment approach to ensure that the changing situation in which we find ourselves does not disadvantage students.

We will update you shortly on our revised arrangements for student assessment, progression and achievement and will continue to provide updates on our University FAQs on Coronavirus.


We are currently looking at the position on rent for students who are not returning to University Halls (Bay Campus, Beck House, Singleton Campus and HSV) and will communicate with students before this terms invoices are raised for accommodation fees.


The Information Desks at Singleton Park Library and Bay Library are closed until further notice, except for new, Campus-based students collecting ID cards. The library buildings remain open for access to pre-booked study spaces and requested items. Please check our webpages for details of library building open hours.

If you need assistance, contact the Customer Service Team by phone, email or live chat.

Students and colleagues should access resources and support services electronically wherever possible.


Costcutter: Open from Mon-Fri: 8am-6pm and Sat & Sun: 10am-4pm.

Tesco: Currently 6am-midnight

From 11th January 7am- 8pm

The Kitchen Click & Collect is currently open 8am – 3pm Monday – Friday (Singleton Campus only), located in the Refectory, Fulton House. Unfortunately this service on Bay Campus is currently closed.

Catering Services outlet opening hours will be reviewed regularly and opening hours will be adjusted accordingly. To find out the latest information, please visit our opening hours webpage.

The MyUniHub Desks will be open between 10am – 4pm on Tuesday on Bay Campus and Thursday on Park Campus.

The team are contactable and ready to help from Monday to Friday between 0830-1700. Contact them by phone on 01792 606000, by Livechat via and by email via

Sports Facilities: All sports facilities are currently closed in line with Welsh Government regulations

Students’ Union Nursery: Open from Mon-Fri: 7.30am-6pm

Fulton Outfitters: is operational online


We have a variety of support services available at Swansea University and if you are finding things difficult it is important to know there are options available to you.

Please see our dedicated web pages to access services.

URGENT BUS TMETABLE INFORMATION (Campus to Campus 8 and 10 services)

Due to current covid-19 restrictions, First Cymru has advised that as of Monday 11th January and until Welsh Government advice changes and face to face lectures can resume, the holiday timetable will continue.

Please do follow current Welsh Government travel guidelines and only make essential journeys.

We advise all students and staff using First bus services to download the First Cymru app for all up-to-date timetable information and also to refer to our travel pages here for up to date information on travel by bus, train and bike. You might also like to follow First Cymru on social media: @FirstCymru on Twitter and @FirstCymruBuses on Facebook.

We are sorry not to be welcoming all our students back to campus at the start of term, however your health, wellbeing and education remains our top priority and we will continue to support you through these challenging times.

If you need support in relation to Covid-19 please contact our dedicated student team at

Friday January 8th, 2021

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