Like other large organisations, TV Licensing is currently a big target for scammers. While many scams emails include features which make them look authentic, there are often tell-tale signs you should look out for which give a scammer away. Below are the main things to look out for:

1. Check the sender

Genuine TV Licensing emails are sent from donotreply@tvlicensing.co.uk or donotreply@spp.tvlicensing.co.uk.

2. Partial postcode

If you have provided TV Licensing with your postcode details, their emails will include part of your postcode and/or the name on the licence.

3. Look for your name

If you’ve given TV Licensing your name, they’ll always address you using your last name and title. Scammers won’t normally have that information about you. So, watch out for emails that only address you as “Dear client” or “Dear customer” – or just use your email address (or part of it).

4. Check the spelling and grammar

Look out for things like hyphens and full stops in odd places. Be suspicious too if there are mistakes in the email with capital letters or other grammatical errors, like missing full stops – this could be a scam.

5. Check the links

Be wary of emails promising money/refunds. For example, phrases such as, “click below to access your refund”, followed by a request to provide your credit card or bank details (TV Licensing would never process a refund in this way). Always check links in an email before clicking or tapping them.

09:51 AM

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