The Admissions Office is recruiting staff to work in August during the busy Confirmation & Clearing Period. It’s the time of year when the Admissions Office processes all Swansea University applicants’ examination results and also receives thousands of phone-calls from applicants who are looking for a place through Clearing.
We are looking for current undergraduate and postgraduate students who will be available during August (weekends too) to be part of the Team dealing with the telephone queries and using the Admissions computer database to create records for clearing enquirers and to check the database to advise current applicants on their application status. Other duties will involve filing, checking exam results and making follow up phone calls to applicants to advise on the process and to promote the University.
The dates you MUST be for available would be: Saturday 13th August, then Monday 15th August through to Friday 26th August (including the weekend, so you’ll need to be available to work for this entire period, although you won’t be working every single day – a rota will be in place!)
The rate of pay will be £8.77 p/h – you must have a National Insurance number in order to be paid by the University. There will also be a paid training session the week beginning 8th August, but the dates are to be confirmed. Training will be mandatory.
Minimum Requirements include:
Full Time Student of Swansea University.
The ability to speak fluent English
Excellent keyboard and computer navigation skills.
Good communication skills and telephone manner
The ability to work under pressure in a busy environment.
Availability for the required period of work.
Preferably we would like you to have some kind of relevant work experience such as working in a call centre or office environment.
To apply for this position please fill out the following application form https://swansea.onlinesurveys.ac.uk/admissions-office-summer-work-application-form-2016
and submit it by Friday 1st July. If you have any questions please email email@example.com
Student Communications Coordinator Wednesday June 8th, 2016
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